Terms of service

Terms of Service

Welcome to Linenio. By using this website or placing an order, you agree to these terms. Please read them before you buy.

About us

This website is operated by Linenio LLP, based in Malappuram, Kerala, India. Contact: linenio.in@gmail.com, 9846373627.

Using the website

You must be at least 18 years old, or use the site with a parent or guardian. Please use the site only for lawful purposes, and do not try to disrupt it or misuse it.

Products and colours

We show our shirts as accurately as we can. Screens differ, so a colour may look slightly different in person. Products are subject to availability, and we may update stock and descriptions at any time.

Prices and payment

All prices are in Indian Rupees (INR). Prices can change without notice, but the price you see when you place the order is the price you pay. We accept Cash on Delivery on serviceable pin codes and online payments through secure payment gateways. We do not store your card details.

Orders

After you place an order, you receive a confirmation. We may cancel or refuse an order because of stock problems, a pricing error, an incomplete address or suspected fraud. If we cancel a prepaid order, we refund it in full.

Shipping and delivery

Orders are dispatched within 24 hours and usually delivered within 2 to 6 working days. See our Shipping Policy for details.

Returns and exchanges

Returns and exchanges are free and can be requested within 3 days of delivery. See our Returns and Exchanges policy for details.

Intellectual property

All images, logos, text and designs on this website belong to Linenio. Please do not copy or use them without our written permission.

Limitation of liability

To the extent allowed by law, Linenio is not liable for indirect or consequential losses arising from the use of this website or our products. Nothing here limits your rights under Indian consumer law.

Grievance Officer

For complaints, contact our Grievance Officer: Razin, linenio.in@gmail.com, 9846373627 (10:00 AM to 7:00 PM). We acknowledge complaints within 48 hours and aim to resolve them within 1 month.

Governing law

These terms follow the laws of India. Any dispute is subject to the courts at Malappuram, Kerala.

Changes

We may update these terms from time to time. The version on this page is the current one.